Welcome to www.Firecontrolne.co.uk , the official website of the North East FiRe Control Company Limited, which has been created to provide timely information concerning the development of the Regional Control Centre for the four Fire and Rescue Services (FRS) in the north east of England.

The Company and its staff are located in the newly constructed Regional Control Centre (RCC) in Durham, which is one of a network of nine similar centres to be commissioned in England. These Centres will provide resilience in terms of technology, and in the capacity to deal with spate conditions, whilst maintaining and improving the provision of excellent levels of service to the public.

Focusing on the requirements of the North East region, but with the capability to take calls and mobilise resources anywhere in the country, the key responsibility of the RCC and its staff will be to directly support the Fire and Rescue Service by providing professional expertise in the management of emergency calls from the public. Through the co-ordination of response and the provision of key information, the RCC will also provide essential support to Fire and Rescue resources at all stages of an incident or event.

The project to create the FiReControl network is is an exciting - yet highly challenging – initiative, and much remains to be done if the cutover of emergency call handling from the existing control rooms to the RCC is to be achieved from the end of 2009. Within the site you can access the latest developments in all aspects of the project, ranging from the fit–out of the RCC building to news about the creation of the governance and management structures being put in place to run it. 

If you have any queries, comments or need further information please don't hesitate to contact me using the 'Contact Us' link at the bottom of every page.

Kevin Robson

Regional Control Centre Director

 

Latest News

Board Decisions April 2009