John Hindmarch- Regional Project Director
John joined Tyne and Wear in 1977 as a firefighter and has served operationally on all fire stations. During his service, he progressed through the roles of watch manager and station manager eventually reaching group manager level in 1994.
There, he led the risk categorisation team then progressed to lead the team that specified, managed and implemented the current mobilising system and control room at West Denton. After the successful conclusion of that project he moved into human resources, progressing through the roles of area manager and Assistant Chief Fire Officer. He currently serves as Deputy Chief Fire Officer, retaining the HR references.
John says: “I am convinced that this project will provide enhancements to the systems currently enjoyed in many of the NE fire and rescue services.”
Email: john.hindmarch@twfire.gov.uk
Website: www.twfire.gov.uk
Helen Bashford - Regional Project Manager
Regional Control Centre
Belmont Business Park
Durham
DH1 1TW
Tel: 0191 3755000
Helen has over ten years' experience as a Project Manager with previous jobs in both the public and private sectors. As Project Manager, Helen is responsible to the Regional Project Board for delivery of the project on time and to the required quality. A significant part of her role involves assuring key stakeholders within the FRA and FRS that the RCC will assist the FRS to meet its statutory responsibilities. Helen must also ensure that her team work together to achieve all project milestones within some very challenging timescales.
E-Mail: hbashford@nercc.co.uk
Alison Jaggers - Regional Business Design Workstream Manager
Alison joined Cleveland Fire Brigade in 1992 and became a crew manager in 1997; she also spent time as a Training Supervisor to Control. In September 2006 she joined the Regional Project Team as a Watch Manager and Workstream Member.
Alison has now been appointed as Group Manager and Business Design Manager for the region. She will have the responsibilty of ensuring the successful implementation and migration of all aspects of the Business Design workstream activities to the RCC and also ensure project planning; effective risk management and business continuity take place.
E-Mail: ajaggers@nercc.co.uk
Vacant - Regional Technical Workstream Manager

Gail Whitehead - Project Support Officer
Gail joined from Durham & Darlington Fire & Rescue Service in April 2007. Her responsibilities include organising the diaries for the team, coordinating meetings and travel arrangements as well as providing comprehensive administrative support to the team and the Regional Project Board. Gail is also the manager of the Regional Transition Plan and administers a strict change control procedure for all project documentation.
E-Mail: gwhitehead@nercc.co.uk
Kevin Meek - Regional Workstream Member

E-Mail: kmeek@nercc.co.uk
Karen Hudson - Regional Workstream Member

E-Mail: khudson@nercc.co.uk
Alison Creighton - Regional Workstream Member

E-Mail: acreighton@nercc.co.uk
Andrew Lineham - Regional Workstream Member
Andrew joined Tyne and Wear fire service in 2002 as a FF (c) and got promoted to WMA (System Manager) in 2005. For the past three years he has looked after the mobilising system and all of its sub systems, and has gained knowledge across many facets of the Fire Service. He hopes to use this opportunity within the team to gain experience in different roles and to share his experience and knowledge to aid the cutover to RCC.
E-Mail: alineham@nercc.co.uk
Jason Swift - Regional Systems Development & Risk Management
As Cleveland Fire Brigade’s IT Analyst, Jason moved to the FiReControl Project in November 2005. With more than 15 years of IT experience, his main skills focus on installing, managing and micro-troubleshooting network infrastructures, system applications and client platforms. His career spans across first to third line roles, covering structures and environments including Novell, RedHat, Sun and Cisco technologies. Jason has also been involved in data migration projects, hardware maintenance and has designed various applications.
E-Mail: jswift@nercc.co.uk

